Privacy Policy

This Privacy Policy explains how Martello Systems LLC (“we”, “us”) collects, uses, and protects your information when you use Quag (the “Service”).

What we collect

Account information: the email address and optional display name you provide at signup. Your records: the earnings, expense, mileage, and invoice data you enter or import (for example, shift times, payouts, and miles). Payment information: if you subscribe, billing is handled by Stripe; we receive limited subscription metadata but never store your full card details. Usage data: basic technical and usage information (such as pages visited and errors) to operate and improve the Service.

How we use it

We use your information to provide the Service (compute your dashboards, generate invoices), authenticate your account, process payments, communicate with you about your account, and maintain security. We do not sell your personal data or share it with advertisers. Any aggregated benchmarks are computed so they never expose any individual user's records.

Cookies and sessions

We use a secure session cookie to keep you signed in. This cookie is essential to the Service and is not used for advertising.

Third parties we use

We rely on a small set of service providers, each receiving only the minimum data needed to do its job: Stripe (payment processing), Resend (transactional email), and our hosting and database infrastructure. We may also use privacy-respecting analytics to understand aggregate usage. We will keep this list current as our stack evolves.

Data retention

We retain your account and records for as long as your account is active. When you delete your account, we delete your associated data within a reasonable period, except where retention is required to comply with legal obligations or resolve disputes.

Your rights

You can access, correct, or delete your information. Use the “Delete account” option in Settings, or email support@quag.app to request access, correction, or deletion. Depending on where you live, you may have additional rights under applicable data-protection laws.

Security

We use reasonable technical and organizational measures to protect your data, including encrypted transport and hashed credentials. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Quag is not intended for anyone under 16, and we do not knowingly collect data from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Policy from time to time. Material changes will be reflected by an updated “last updated” date above.

Contact

Questions about your privacy? Email support@quag.app. Quag is operated by Martello Systems LLC.